Karmel+ - WhatsApp API

Complete Solution

Everything You Need for WhatsApp Business

From registration to automation, we provide a full-stack WhatsApp solution that scales with your business.

Your Business

Online

Hi! How can I help you today?

I need help with my order

Real-time messaging interface

WhatsApp Cloud API Integration

We provide complete WhatsApp Business API integration using the official Meta Cloud API. From number registration and verification to webhook setup and message templates - we handle the entire technical setup so you can focus on engaging with your customers.

✓ Official Meta Business verification
✓ Phone number registration & activation
✓ Message template approval assistance
✓ Webhook configuration & security
✓ Real-time message delivery & receipts

CHATS

John D.

Sarah M.

Ahmed K.

John Doe

Online

Hello, I have a question...

Hi! How can I help?

Type a message...

Chat Management System

Our powerful chat management platform gives your team complete control over all WhatsApp conversations. Assign chats to agents, track response times, manage multiple numbers, and never miss a customer message again.

✓ Multi-agent support with chat assignment
✓ Unified inbox for multiple numbers
✓ Quick replies & canned responses
✓ Chat history & analytics
✓ Real-time notifications

AI-powered automation hub

AI Agents & Chatbots

Deploy intelligent AI agents that understand context, answer questions, process orders, and escalate to humans when needed. Our custom-trained models learn your business and provide 24/7 automated support with a human touch.

✓ Natural language understanding
✓ Custom-trained on your business data
✓ Multi-language support
✓ Smart escalation to human agents
✓ Conversation analytics & learning

TRIGGER

New Message Received

CONDITION

Contains "order"?

ACTION

Send Order Status

Flow Automation Builder

Create powerful automated workflows without code. Design conversation flows, set up triggers, conditions, and actions to automate repetitive tasks. From welcome messages to order confirmations - build it once, run it forever.

✓ Visual drag-and-drop flow builder
✓ Trigger-based automation
✓ Conditional branching logic
✓ Template message scheduling
✓ A/B testing for messages

POST /api/crm/sync

{
  "contact": "+972501234567",
  "name": "John Doe",
  "lastMessage": "Order confirmed",
  "status": "active",
  "tags": ["vip", "repeat"]
}

CRM Integration

Seamlessly connect WhatsApp with your existing CRM or use our built-in contact management. Sync conversations, track customer journeys, and maintain a complete 360-degree view of every interaction.

✓ Two-way CRM sync
✓ Contact tagging & segmentation
✓ Custom fields mapping
✓ Webhook & API integration
✓ Support for Salesforce, HubSpot, Zoho & more

How It Works

From Zero to Fully Automated

We handle the complete setup process so you can start engaging customers in days, not months.

1

Registration

We register your business number with Meta and complete all verification requirements.

2

Configuration

Set up webhooks, message templates, and connect to our chat platform or your CRM.

3

Automation

Build AI agents, design conversation flows, and configure automated responses.

4

Go Live

Launch your WhatsApp channel and start engaging with customers at scale.

Use Cases

Perfect For Every Business

E-Commerce

Automated order confirmations, shipping updates, abandoned cart recovery, and product recommendations.

Appointments

Booking confirmations, reminders, rescheduling, and no-show follow-ups for clinics, salons, and services.

Customer Support

24/7 AI-powered support, ticket creation, FAQ automation, and seamless handoff to human agents.

Event Marketing

Event registrations, RSVP management, reminder sequences, and post-event engagement campaigns.

Payment & Billing

Invoice delivery, payment reminders, receipt confirmations, and subscription renewal notifications.

Feedback & Surveys

Collect customer feedback, NPS surveys, product reviews, and satisfaction ratings via WhatsApp.

WhatsApp Cloud API